FAQs
Frequently asked questions
We understand that you may have common questions on your mind. To assist you better, we’ve compiled them all here for easy access. Alternatively, you can always reach out to us directly, and we’ll gladly provide assistance.
This question helps customers understand the scope of your business and the solutions it provides.
Providing clear avenues for communication reassures customers that they can seek assistance when needed.
Knowing your operating hours helps customers plan their interactions and visits to your business.
Informing customers about accepted payment methods ensures a smooth transaction process.
Having a clear refund or return policy builds trust with customers and sets expectations for product/service satisfaction.
With growing environmental awareness, customers often seek eco-friendly options. Clarifying your business’s stance on sustainability can attract environmentally conscious consumers.
Providing shipping/delivery information helps customers plan their purchases and manage expectations regarding delivery times.
Promotions and discounts can incentivise purchases. Informing customers about ongoing or upcoming deals can drive sales.
Warranty and guarantee information assures customers of the quality and reliability of your offerings.
Offering account management features provides convenience for customers to track their orders and manage their accounts.