{"id":50,"date":"2026-09-30T14:39:49","date_gmt":"2026-09-30T14:39:49","guid":{"rendered":"https:\/\/theme-zen.com\/demo\/faqs\/"},"modified":"2026-10-01T10:16:40","modified_gmt":"2026-10-01T10:16:40","slug":"faqs","status":"publish","type":"page","link":"https:\/\/theme-zen.com\/demo\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<section class=\"wp-block-zenbuilder5-section zenbuilder5-section section bg-dark page-hero\" style=\"background-size:cover;background-repeat:no-repeat\">\n<div class=\"wp-block-zenbuilder5-responsive-spacer zenbuilder5-responsive-spacer zenbuilder5-spacer-global-section\" aria-hidden=\"true\"><\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-container zenbuilder5-container container\">\n<div class=\"wp-block-zenbuilder5-row zenbuilder5-row row justify-content-center\">\n<div class=\"wp-block-zenbuilder5-col zenbuilder5-col col-12 col-lg-8 text-center\">\n<h1 class=\"wp-block-heading text-white mb-3\">FAQs<\/h1>\n\n\n\n<p class=\"lead on-dark mb-4\">Quick answers to the questions we hear most often.<\/p>\n\n\n<ol aria-label=\"breadcrumb\" id=\"breadcrumbs\" class=\"wp-zenbuilder5-breadcrumbs zenbuilder5-breadcrumb-section breadcrumb hero-crumbs justify-content-center wp-block-zenbuilder5-breadcrumbs\"><li class=\"item-home breadcrumb-item\"><a style=\"\" class=\"bread-link bread-home\" href=\"https:\/\/theme-zen.com\/demo\" title=\"Home\">Home<\/a><\/li><li class=\" separator separator-home\"> &nbsp;\/&nbsp; <\/li><\/ol><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-responsive-spacer zenbuilder5-responsive-spacer zenbuilder5-spacer-global-section\" aria-hidden=\"true\"><\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-zenbuilder5-section zenbuilder5-section section\" style=\"background-size:cover;background-repeat:no-repeat\">\n<div class=\"wp-block-zenbuilder5-responsive-spacer zenbuilder5-responsive-spacer zenbuilder5-spacer-global-section\" aria-hidden=\"true\"><\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-container zenbuilder5-container container\">\n<div class=\"wp-block-zenbuilder5-row zenbuilder5-row row gx-5 gy-5\">\n<div class=\"wp-block-zenbuilder5-col zenbuilder5-col col-12 col-lg-4\">\n<p class=\"eyebrow mb-3\">Need help?<\/p>\n\n\n\n<h2 class=\"wp-block-heading mb-3\">Frequently asked questions<\/h2>\n\n\n\n<p class=\"mb-4\">Can&#8217;t find what you&#8217;re looking for? Get in touch and we&#8217;ll reply within one working day.<\/p>\n\n\n\n<a class=\"wp-block-zenbuilder5-button zenbuilder5-btn btn btn-primary\" href=\"https:\/\/theme-zen.com\/demo\/contact\/\" aria-hidden=\"false\">Contact Us<span class=\"btn-icon-wrapper ms-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"currentColor\" class=\"bi bi-arrow-right\" viewBox=\"0 0 16 16\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" d=\"M1 8a.5.5 0 0 1 .5-.5h11.793l-3.147-3.146a.5.5 0 0 1 .708-.708l4 4a.5.5 0 0 1 0 .708l-4 4a.5.5 0 0 1-.708-.708L13.293 8.5H1.5A.5.5 0 0 1 1 8z\"><\/path><\/svg><\/span><\/a>\n<\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-col zenbuilder5-col col-12 col-lg-8\">\n<h3 class=\"wp-block-heading is-style-h4 mb-3\">About working with us<\/h3>\n\n\n\n<div class=\"wp-block-zenbuilder5-accordion accordion accordion-hf\" id=\"accordion-8e4f37e4-157b-4933-bfac-4161b494b064\">\n<div class=\"wp-block-zenbuilder5-accordion-item accordion-item\"><div class=\"h2 accordion-header\" id=\"heading49fc823e-5d20-4044-ace0-290d9ca157e3\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#panel-49fc823e-5d20-4044-ace0-290d9ca157e3\" aria-expanded=\"false\" aria-controls=\"panel-49fc823e-5d20-4044-ace0-290d9ca157e3\"><span class=\"title-toggle-ph\">How quickly can we get started?<\/span><\/button><\/div><div id=\"panel-49fc823e-5d20-4044-ace0-290d9ca157e3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-8e4f37e4-157b-4933-bfac-4161b494b064\" aria-labelledby=\"heading49fc823e-5d20-4044-ace0-290d9ca157e3\"><div class=\"accordion-body\">\n<p class=\"mb-0\">Most engagements begin within one to two weeks of our first conversation. For urgent work we can often start sooner.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-accordion-item accordion-item\"><div class=\"h2 accordion-header\" id=\"headingaa8e0ae9-c44e-48a6-b2ed-bc72706ff425\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#panel-aa8e0ae9-c44e-48a6-b2ed-bc72706ff425\" aria-expanded=\"false\" aria-controls=\"panel-aa8e0ae9-c44e-48a6-b2ed-bc72706ff425\"><span class=\"title-toggle-ph\">Do you work with small businesses?<\/span><\/button><\/div><div id=\"panel-aa8e0ae9-c44e-48a6-b2ed-bc72706ff425\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-8e4f37e4-157b-4933-bfac-4161b494b064\" aria-labelledby=\"headingaa8e0ae9-c44e-48a6-b2ed-bc72706ff425\"><div class=\"accordion-body\">\n<p class=\"mb-0\">Yes. Many of our clients are small and medium-sized businesses, and every package can be scaled to suit.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-accordion-item accordion-item\"><div class=\"h2 accordion-header\" id=\"headinga7e76827-6fd7-44e8-9513-1a48b5f6eb2e\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#panel-a7e76827-6fd7-44e8-9513-1a48b5f6eb2e\" aria-expanded=\"false\" aria-controls=\"panel-a7e76827-6fd7-44e8-9513-1a48b5f6eb2e\"><span class=\"title-toggle-ph\">Can we change our package later?<\/span><\/button><\/div><div id=\"panel-a7e76827-6fd7-44e8-9513-1a48b5f6eb2e\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-8e4f37e4-157b-4933-bfac-4161b494b064\" aria-labelledby=\"headinga7e76827-6fd7-44e8-9513-1a48b5f6eb2e\"><div class=\"accordion-body\">\n<p class=\"mb-0\">Of course. You can move between packages at any time and we will adjust the next billing period.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-accordion-item accordion-item\"><div class=\"h2 accordion-header\" id=\"headingdf70f186-f66a-4792-ad8d-fdafe9c2c027\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#panel-df70f186-f66a-4792-ad8d-fdafe9c2c027\" aria-expanded=\"false\" aria-controls=\"panel-df70f186-f66a-4792-ad8d-fdafe9c2c027\"><span class=\"title-toggle-ph\">What areas do you cover?<\/span><\/button><\/div><div id=\"panel-df70f186-f66a-4792-ad8d-fdafe9c2c027\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-8e4f37e4-157b-4933-bfac-4161b494b064\" aria-labelledby=\"headingdf70f186-f66a-4792-ad8d-fdafe9c2c027\"><div class=\"accordion-body\">\n<p class=\"mb-0\">We work with clients locally in person and nationally online, with regular on-site visits where helpful.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-div zenbuilder5-div mt-5\">\n<h3 class=\"wp-block-heading is-style-h4 mb-3\">Pricing and packages<\/h3>\n\n\n\n<div class=\"wp-block-zenbuilder5-accordion accordion accordion-hf\" id=\"accordion-3c63a0b2-627e-4f42-95e9-911489c7b568\">\n<div class=\"wp-block-zenbuilder5-accordion-item accordion-item\"><div class=\"h2 accordion-header\" id=\"heading08cd09b4-4847-49b9-83c6-5958702896a6\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#panel-08cd09b4-4847-49b9-83c6-5958702896a6\" aria-expanded=\"false\" aria-controls=\"panel-08cd09b4-4847-49b9-83c6-5958702896a6\"><span class=\"title-toggle-ph\">Are there any hidden costs?<\/span><\/button><\/div><div id=\"panel-08cd09b4-4847-49b9-83c6-5958702896a6\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-3c63a0b2-627e-4f42-95e9-911489c7b568\" aria-labelledby=\"heading08cd09b4-4847-49b9-83c6-5958702896a6\"><div class=\"accordion-body\">\n<p class=\"mb-0\">No. You will receive a fixed quote before any work begins, and we will always ask before adding anything.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-accordion-item accordion-item\"><div class=\"h2 accordion-header\" id=\"headingb317c6d2-34ba-4816-99c1-9420f9b81f70\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#panel-b317c6d2-34ba-4816-99c1-9420f9b81f70\" aria-expanded=\"false\" aria-controls=\"panel-b317c6d2-34ba-4816-99c1-9420f9b81f70\"><span class=\"title-toggle-ph\">Do you offer a free first consultation?<\/span><\/button><\/div><div id=\"panel-b317c6d2-34ba-4816-99c1-9420f9b81f70\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-3c63a0b2-627e-4f42-95e9-911489c7b568\" aria-labelledby=\"headingb317c6d2-34ba-4816-99c1-9420f9b81f70\"><div class=\"accordion-body\">\n<p class=\"mb-0\">Yes. Your first conversation is free and there is no obligation to go ahead.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-accordion-item accordion-item\"><div class=\"h2 accordion-header\" id=\"heading54274761-b5e7-4282-a2e1-fe5c897e869d\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#panel-54274761-b5e7-4282-a2e1-fe5c897e869d\" aria-expanded=\"false\" aria-controls=\"panel-54274761-b5e7-4282-a2e1-fe5c897e869d\"><span class=\"title-toggle-ph\">How do you invoice?<\/span><\/button><\/div><div id=\"panel-54274761-b5e7-4282-a2e1-fe5c897e869d\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-3c63a0b2-627e-4f42-95e9-911489c7b568\" aria-labelledby=\"heading54274761-b5e7-4282-a2e1-fe5c897e869d\"><div class=\"accordion-body\">\n<p class=\"mb-0\">Project work is invoiced in stages; monthly packages are invoiced at the start of each month.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-zenbuilder5-section zenbuilder5-section section\" style=\"background-size:cover;background-repeat:no-repeat\">\n<div class=\"wp-block-zenbuilder5-responsive-spacer zenbuilder5-responsive-spacer zenbuilder5-spacer-global-section\" aria-hidden=\"true\"><\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-container zenbuilder5-container container\">\n<div class=\"wp-block-zenbuilder5-div zenbuilder5-div p-5 cta-panel rounded-5\" style=\"background-color:#0c2b55\">\n<div class=\"wp-block-zenbuilder5-row zenbuilder5-row row gx-4 gy-4 align-items-center\">\n<div class=\"wp-block-zenbuilder5-col zenbuilder5-col col-12 col-lg-8\">\n<h2 class=\"wp-block-heading text-white mb-2\">Ready to get started?<\/h2>\n\n\n\n<p class=\"lead on-dark mb-0\">Let&#8217;s talk about how we can help your business.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-col zenbuilder5-col col-12 col-lg-4 text-center text-lg-end\">\n<a class=\"wp-block-zenbuilder5-button zenbuilder5-btn btn btn-primary btn-lg\" href=\"https:\/\/theme-zen.com\/demo\/contact\/\" aria-hidden=\"false\">Get in Touch<span class=\"btn-icon-wrapper ms-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"currentColor\" class=\"bi bi-arrow-right\" viewBox=\"0 0 16 16\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" d=\"M1 8a.5.5 0 0 1 .5-.5h11.793l-3.147-3.146a.5.5 0 0 1 .708-.708l4 4a.5.5 0 0 1 0 .708l-4 4a.5.5 0 0 1-.708-.708L13.293 8.5H1.5A.5.5 0 0 1 1 8z\"><\/path><\/svg><\/span><\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-zenbuilder5-responsive-spacer zenbuilder5-responsive-spacer zenbuilder5-spacer-global-section\" aria-hidden=\"true\"><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"homepage-full-width","meta":{"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theme-zen.com\/demo\/wp-json\/wp\/v2\/pages\/50","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theme-zen.com\/demo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theme-zen.com\/demo\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/theme-zen.com\/demo\/wp-json\/wp\/v2\/comments?post=50"}],"version-history":[{"count":4,"href":"https:\/\/theme-zen.com\/demo\/wp-json\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":272,"href":"https:\/\/theme-zen.com\/demo\/wp-json\/wp\/v2\/pages\/50\/revisions\/272"}],"wp:attachment":[{"href":"https:\/\/theme-zen.com\/demo\/wp-json\/wp\/v2\/media?parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}